How you pay for your car parking is changing at Merseyway and Redrock
When the change is made, you will notice the entry/exit barriers will be removed. Once you have registered and parked your vehicle:
- open the app, select Merseyway/Redrock car park (Code 15045) and click ‘Park’.
- enter your vehicle registration number and choose how long you would like to park for.
- select your text message preferences and pay for your parking.
The new system offers flexibility, including the ability for users to extend parking sessions without returning to the car park. Users can also opt to receive text messages when a paid session is about to expire.
When paying by RingGo there is no need to display anything in the vehicle. This means touch-free parking with no cash or ticket handling, less waste and no risk of lost tickets. RingGo also provides help and support via their app.
Why is this change being made?
The current pay-on-foot system presents issues at the in-and-out barriers and requires on-site staff to validate tickets for certain users including blue badge holders.
The Chestergate entrance to the Merseyway Car Park has been closed to facilitate new building developments within the shopping centre and this requires a change in the car park operation to minimise the risk of queuing onto the highway.
The popularity and uptake of cashless parking continues to increase and we want to want to make this convenient, touch free payment method available to all residents and visitors through the current contract with RingGo (a UK-leading cashless parking provider).
What are the benefits of this change?
The key, expected benefits of the change are:
- minimal queuing and delay at entry/exit points – the barriers will be removed
- easy to use, with quick payment
- reduced cash and ticket handling, with touch-free parking, less waste and reduced risk of lost tickets
- Blue Badge holders will have up to 3 hours free parking and will not need to validate their tickets (simply display the badge and clock)
- consistency with other council car parks across the town centre and beyond.
Is the cost of parking changing?
No, this change in the payment scheme does not affect the charges.
What about the free parking for customers of The Gym Group and The Light Cinema?
This will continue. Customers will need to enter their vehicle registration number into RingGo on a tablet at the business, which will be placed in paying-customer only areas.
