Privacy Policy
This Privacy Policy governs the manner in which One Stockport collects, uses, stores, maintains and discloses information collected from users (each, a “User”) of the www.onestockport.co.uk website (“Site”). This privacy policy applies to the Site and all products and services offered by One Stockport.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience (primarily for admins logging-in to manage the site). User’s web browser places cookies on their hard drive for record-keeping purposes. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. We utilise Google Analytics to track aggregate site usage data and do not use any of the information collected to personally identify individual users of the site.
How we use collected information
One Stockport may collect and use Users personal information for the following purposes:
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalise user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We may use feedback you provide to improve our products and services.
To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
What is the legal basis for using your information?
Because you have provided consent to allow us to use your data. This can be withdrawn at any time, please contact the Office of the Data Protection Officer
How long will we keep your information?
Data is retained from year record created + 3 years.
Transferring your information outside of the European Union (EU)
We will not transfer your information outside of the EU.
Automated decisions using your information?
For this service all the decisions we make about you involve human intervention.
Changes to this privacy policy
One Stockport has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your rights
In our guide on exercising your rights you can find information about how to:
- exercise your rights
- contact our Data Protection Officer
- raise a concern with us
- make a complaint to the Information Commissioner
You can find out what information we hold about you, and ask us not to use any of the information we collect.
Updates (notice)
Our core data protection obligations and commitments are set out in our primary privacy notice.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Further information
If you would like further information about this privacy policy or would like us to update or delete the data we hold on you, please email dpa.officer@stockport.gov.uk